Resolve timekeeping exceptions before they become payroll problems.

Scope

What VINE handles

• Monitor employee time records in ADP according to the agreed service schedule.
• Compare ADP clock-in and clock-out records with approved operational source records.
• Compare ADP records with Amazon Flex app sign-in and sign-out activity when that information is available and approved for use.
• Identify missed punches, incomplete punches, late clock-ins, early clock-outs, duplicate punches, and other timekeeping discrepancies.
• Identify missing or incomplete break records when included in the client's timekeeping process.
• Review new-hire timekeeping status.
• Review terminated or inactive employee status when required for the payroll cutoff.
• Monitor and report absences, tardiness, and attendance exceptions.
• Follow up on discrepancies using the client-approved communication and escalation process.
• Track attendance occurrences according to client-approved policy.
• Prepare supporting records for coaching or disciplinary review.
• Coordinate authorized timecard-correction requests.
• Track whether each exception is pending, corrected, approved, or escalated.
• Prepare pre-payroll exception reports.
• Track timecard completion before payroll cutoff.
• Prepare recurring attendance and timekeeping summaries.